Editorial Rating: 4.6/5.0

Ease of use4.7 out of 5.0
Functionality4.5 out of 5.0
Integration and Deployment4.7 out of 5.0
Customer Service and Support4.5 out of 5.0
Product Performance4.6 out of 5.0

Likelihood to recommend 90%!

CLOUD GUIDING (CG) editorial team evaluates this data and contrasts the product with similar products on the market. Using a standard evaluation system or framework, they rate the product based on various criteria, including performance, ease of use, customer support, and overall quality against cost.


Slack is a popular cloud-based team collaboration software that allows teams to communicate and collaborate on projects in real time. Slack is designed to replace email as the primary means of communication in the workplace, providing a more efficient and streamlined way to share information and ideas.

Slack offers a variety of features, making it easy for teams to collaborate and communicate, including channels, direct messaging, file sharing, video and voice calls, and integrations with several third-party tools and services. It also offers powerful search functionality that makes it easy to find messages and files and customizable notifications that allow users to stay up-to-date on important conversations and updates.

One of the most significant advantages of Slack is the ability to integrate with many other software tools and services, such as project management tools, customer relationship management (CRM) software, and file-sharing services. It allows teams to access and collaborate on all their tools and data from within the Slack platform, reducing the need to switch between different apps and services.

Slack is used by many organizations, from small startups to large enterprises, and has become a critical tool for remote teams and distributed workforces. With its easy-to-use interface, powerful collaboration features, and integrations with third-party tools, Slack has revolutionized how teams communicate and collaborate in the workplace.

Pros and Cons


  • Improves team communication and collaboration.
  • Integrates with numerous third-party apps and services.
  • Provides a searchable archive of conversations and files.
  • Supports voice and video calls, screen sharing, and file sharing.
  • Offers flexible pricing plans to accommodate businesses of all sizes.


  • It can be overwhelming with notifications and channels.
  • Not ideal for real-time communication due to message delays.
  • Lacks some advanced features compared to competitors
  • Limited customization options for branding and design.
  • It may require additional training and onboarding for some users.

Other Review Sites Rating

Slack receives mostly positive reviews from several user review sites. Software Advice users rate Slack at 4.66 out of 5.0, users at G2 Review rate the service at 4.5 out of 5.0, and users at TrustRadius rate Slack at 9.0 out of 10.0.


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